Legal

Privacy Policy

This Privacy Policy explains how we handle personal data in connection with this website (groundbrain.app). We are committed to processing personal data in line with the UK GDPR and the EU General Data Protection Regulation (GDPR), together with applicable national law.

Controller

The controller responsible for data processing on this website is Crispy Holding Limited, trading as GroundBrain, 3 Auckland Rd, Liverpool L18 0HX, United Kingdom. You can reach us at [email protected].

What data we collect

• Information you give us. If you contact us by email or request a demo, we process the details you provide (such as your name, email address, company and message) to respond to your enquiry.
• Technical data. When you visit the site, our hosting provider automatically processes technical data such as your IP address, browser type, referring page and the date and time of access. This is necessary to deliver the site securely and reliably.

Cookies and tracking

We do not set our own advertising or tracking cookies. Third-party components embedded on the site (see below) may set their own cookies or process data when you interact with them.

Service providers and recipients

• Cloudflare — website hosting and content delivery. Processes server log data (including IP address) to serve and protect the site.
• Google Fonts — web fonts are loaded from Google's servers, which means your IP address is transmitted to Google when the page loads.
• Google Calendar Appointment Scheduling — our "Book a demo" feature is provided by Google. Any details you enter to book a meeting are processed by Google.

Some of these providers are based in, or transfer data to, the United States. Where that is the case, such transfers are based on appropriate safeguards such as the EU Standard Contractual Clauses.

Legal bases

We process personal data on the basis of: performance of, or steps prior to, a contract (Art. 6(1)(b) GDPR) when you request a demo or contact us; our legitimate interest in operating and securing the website (Art. 6(1)(f) GDPR); and your consent where required (Art. 6(1)(a) GDPR).

Retention

We keep personal data only for as long as necessary for the purposes described above or as required by law, after which it is deleted.

Your rights

Under the GDPR you have the right to access, rectify, erase, restrict and port your personal data, and to object to its processing. You also have the right to lodge a complaint with a data protection supervisory authority (in the UK, the Information Commissioner's Office). To exercise your rights, contact us at [email protected].

Terms of Use

These Terms of Use govern your access to and use of this website. They do not govern use of the GroundBrain product or any subscription, which is subject to a separate agreement.

Use of the site

You may use this website for lawful, informational purposes. You agree not to misuse the site, attempt to disrupt it, or access it in any way that breaches applicable law.

Intellectual property

All content on this site, including text, graphics, logos and the GroundBrain name and brand, is owned by us or our licensors and is protected by applicable intellectual property law. You may not reproduce or reuse it without our prior written permission.

No warranty and limitation of liability

The website is provided on an "as is" and "as available" basis. We do not warrant that it will be uninterrupted, error-free or that the information on it is complete or current. To the extent permitted by law, we exclude liability for any loss arising from use of, or inability to use, this website.

Third-party links

This site may link to third-party websites. We are not responsible for the content or practices of those websites.

Changes and governing law

We may update these terms from time to time; the current version applies to your use of the site. These terms are governed by the laws of England and Wales, without prejudice to any mandatory consumer protection rules that may apply.

Data Processing & Security

We take the security and proper handling of data seriously, both for visitors to this site and for customers using the GroundBrain product.

Data processing for customers

Where we process personal data on behalf of a customer as part of the GroundBrain product, that processing is governed by a separate Data Processing Agreement (DPA / Auftragsverarbeitung under Art. 28 GDPR), available [on request].

Security measures

• Encryption of data in transit using TLS/HTTPS.
• Hosting on reputable cloud infrastructure with built-in network protection.
• Access controls and least-privilege access to systems and data.
• Ongoing review of our technical and organisational measures.

Sub-processors and data location

We use a small number of carefully selected providers to operate our service, currently including Cloudflare (hosting) and Google (fonts and demo scheduling). Some processing may take place outside the EU/EEA under appropriate safeguards such as the EU Standard Contractual Clauses.

Data breaches

In the event of a personal data breach that is likely to result in a risk to affected individuals, we will notify the relevant supervisory authority and, where required, affected individuals without undue delay.

Questions? Contact us at [email protected].